We aim to dispatch physical goods within 3 to 5 working days, digital goods within 48 hours.
If items are posted we try to reuse packing to reduce our envirnomental impact. Items are sent via Royal Mail or another courier depending on the weight and urgency.
If you have an issue with any item purchased from CQM Learning, please contact us on 0114 281 5761. If you are unable to attend a webinar or other training programme you have booked, we may be able to transfer you to another sessions if we have 48 hours notice.