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An Operations or departmental manager is someone who manages teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisations strategy. They are accountable to a more senior manager or business owner. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same. Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring. You will develop skills and knowledge in: Leading People Managing People Building Relationships Communication Operational Management Project Management Finance Self-Awareness Management of Self Decision Making Behaviours Takes responsibility Inclusive Agile Professionalism

Operations / Departmental Manager

Managing teams and projects in line with a private, public or voluntary organisation's operational or departmental strategy.

£7,000 via Apprenticeship Levy or £350 via 5% Co-investment Funding for small businesse

30 months