Behaviour that Challenges

Designed for people who are looking to enter into or progress within the health and social care sector.

Challenging  behaviour is causing increasing concern today as many individuals have  increasing levels of stress and uncertainty in their lives. This  behaviour can be due to factors such as anxiety, neglect, abuse,  learning disabilities and conditions like dementia. Understanding the  causes of challenging behaviour is the first step towards finding ways  to support individuals and manage their behaviour. Lack of knowledge can  be a major barrier, which means that the right training is essential  for anyone dealing with challenging behaviour so they can respond  effectively to the triggers, signs and symptoms.

Course Content

• What is meant by the term behaviour that challenges

• Changes in individuals that may indicate an episode of challenging behaviour

• The importance of non-verbal communication

• How reflection on an incident can assist in managing future behaviour

Mandatory units

• Understand behaviour that challenges

• How to support positive behaviour

• The importance of effective communication and the management of behaviour that challenges

• The role of reflection and support for those involved in incidents of behaviour that challenges