Lead Adult Care Worker
Leading frontline care for vulnerable adults within their own homes, day care centres, residential and nursing homes and other healthcare settings
Lead Adult Care Workers are the frontline staff who help adults with care and support needs to achieve their personal goals and live as independently and safely as possible, enabling them to have control and choice in their lives. In addition, Lead Adult Care Workers have responsibility for providing supervision, frontline leadership, guidance and direction for others, or working autonomously, exercising judgement and accountability. Typical job titles include Care Officer, Care Supervisor, Senior Care Worker, Supervising Care Worker, Senior Support Worker, Relief Team Leader, Social Work Assistant, Social Services Officer, Outreach Development Worker, Community Support Worker, Community Outreach Worker, Community Development Worker, Family Support Worker or Personal Assistant. These could all specialise in a variety of areas such as learning disability, mental health, drug and alcohol misuse, homecare, dementia and end-of-life care. As a Lead Adult Care Worker you will make a positive difference to someone’s life when they are faced with physical, practical, social, emotional or intellectual challenges. You will be expected to exercise judgement and take appropriate action to support individuals to maintain their independence, dignity and control. By providing leadership, guidance and direction at the frontline of care delivery you will be instrumental in improving the health and wellbeing of those receiving care and support. Lead Adult Care Workers will in some circumstances have delegated responsibility for the standard of care provided and may supervise the work of other care workers. This exercising of autonomy and accountability means leading and supporting others to comply with expected standards and behaviours. Lead Adult Care Workers may work in residential or nursing homes, domiciliary care, day centres or some clinical healthcare settings. As well as covering Lead Adult Care Workers this standard also covers Lead Personal Assistants who can work at this senior level but they may only work directly for one individual who needs support and/or care services, usually within their own home. Personal attributes and behaviours expected of all Adult Care Workers: Care – is caring consistently and enough about individuals to make a positive difference to their lives Compassion – is delivering care and support with kindness, consideration, dignity and respect Courage – is doing the right thing for people and speaking up if the individual they support is at risk Communication – good communication is central to successful caring relationships and effective team working Competence – is applying knowledge and skills to provide high quality care and support Commitment – to improving the experience of people who need care and support ensuring it is person-centred A Lead Adult Care Worker must know and understand The job they have to do, their main tasks and responsibilities The importance of having the right values and behaviours The importance of communication How to support individuals to remain safe from harm (Safeguarding) How to champion health and wellbeing for the individuals they support and work colleagues How to work professionally, including their own professional development of those they support and work colleagues A Lead Adult Care Worker must be able to: Undertake the main tasks and responsibilities according to their job role Treat people with respect and dignity and honour their human rights Communicate clearly and responsibly Support individuals to remain safe from harm (Safeguarding) Champion health and wellbeing for the individuals they support Work professionally and seek to develop their own professional development Industry-specific requirements Undertake the Enhanced Disclosure and Barring Service process and provide the result prior to starting. The individual must meet the 15 standards as set out in the Care Certificate. The Care Quality Commission expect that providers that employ healthcare assistants and social care support workers follow these standards to make sure new staff are supported, skilled and assessed as competent to carry out their roles. Qualifications Level 3 Diploma in Adult Care. Individuals without level 2 English and maths will need to achieve this level prior to taking the end-point assessment.