Information, advice or guidance

  

Level 2 certificate

 

Funding: Fully funded for people aged 19+, EU residents for min. three years in non-devolved skills areas of England

Awarding Organisation: Various

Level: 2

Size: Certificate

Duration: 12 weeks

  

Offering clear and accurate information, advice or guidance and knowing what can be shared legally and professionally can greatly improve outcomes for a business. There are some fundamental rules for successful information sharing and ensuring staff are aware of these is key.

 

 

Course Content

 

 

  • Explore communication techniques
  • Study how values, attitudes and beliefs can affect interactions
  • Develop interaction and interpersonal skills
  • How information, advice or guidance can be explored
  • How group interaction can be utilised 
  • Manage information, including storage and retrieval

 

Mandatory units

 

 

  • Information, advice or guidance in practice
  • Developing interaction skills for information, advice or guidanc

 

 

 

CALL US on 0114 281 5761 to apply today or download an application form here.