Funding: £4,500 via Apprenticeship Levy or £225 via 5% Co-investment Funding for small businesses

Awarding Organisation: Various

Level: 3

Size: Advanced Apprenticeship

Duration: Approx. 12 to 18 months


This Advanced (Level 3) Apprenticeship is aimed at anyone who leads a team or supervises people.A team leader/supervisor is a first line management role, responsible for operations, a project or for managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to ensure the achievement of set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role.


Candidates will cover these areas on their course:



Leading People

Leadership styles; coaching; organisational cultures; equality, diversity and inclusion

Communicate strategy; support team development; manage change

Managing People

Models inc dynamics and motivation; HR systems; performance management; setting goals; appraisals; absence management and more

Build high-performing team; supporting and developing individuals; motivating; set operational/personal goals and objectives; monitor progress; provide guidance/feedback

Building Relationships

Customer and stakeholder relationship management; emotional intelligence; managing conflict; cross team working

Build trust; effective negotiation/influencing skills; manage conflict; identify/share good practice; build effective customer relationships



 Forms of communication; chair meetings; hold challenging conversations; provide constructive feedback; raising concerns

Communicate effectively; chair meetings; presentations; active listening; constructive feedback

Operational Management

Implement operational/team plans; manage resources; managing change; data management; technologies

Communicate strategy; deliver ops. plans; translate goals into team actions; identify challenges/solutions; reporting; organise/prioritise/allocate work; collate/analyse data

Project Management

Project lifecycle/roles; deliver a project including: managing resources, identifying risks and issues,project management tools

Manage resources and risk; monitor progress against project plan; use project management tools; take corrective action to ensure success


Governance and compliance; deliver Value for Money; monitor budgets

Ensure effective budget controls


Unconscious bias and inclusivity; learning styles; feedback mechanisms; emotional intelligence

Reflect on own performance; seek feedback; understand why things happen; learn from feedback

Management of Self

Time management; prioritising; planning

Create effective personal development plan; use time management techniques

Decision Making

Problem solving; decision making; analyse data

Use problem solving techniques to make decisions; escalate issues when required




  • Level 3 Diploma in Management (optional)
  • Portfolio of evidence
  • Test of knowledge
  • Competency-based interview
  • Professional discussion
  • Grading (pass, merit, distinction)


Successful candidates will be eligible to apply for Associate Membership of CMI or the ILM.



CALL US on 0114 281 5781 to apply today or download an application form here.

CQM Learning