Funding: £7,000 via Apprenticeship Levy or £350 via 5% Co-investment Funding for small businesses

Awarding Organisation: Various

Level: 5

Duration: Approx. 30 months


An Operations or departmental manager is someone who manages teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisations strategy. They are accountable to a more senior manager or business owner. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same. Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring.



You will develop skills and knowledge in:


  • Leading People
  • Managing People
  • Building Relationships
  • Communication
  • Operational Management
  • Project Management
  • Finance
  • Self-Awareness
  • Management of Self
  • Decision Making 




  • Takes responsibility
  • Inclusive
  • Agile
  • Professionalism





CALL US on 0114 281 5761 to apply today or download an application form here.