Healthcare support worker




Funding: £3,000 via Apprenticeship Levy or £150 via 5% Co-investment Funding for small businesses

Awarding Organisation: Various

Level: 2

Duration: Approx. 12 months


Healthcare support workers work as part of a team providing high quality and compassionate care to individuals. You will carry out well-defined routine clinical duties like monitoring an individual’s conditions (by checking things like blood pressure, temperature or weight), checking on their overall progress, comfort and wellbeing.


Depending on where you work, you may also help them to eat, drink, wash, dress or go to the toilet.  You will prepare individuals for healthcare activities carried out by other members of the healthcare team, looking after them before, during and/or after those activities in line with their care plan. You will also carry out non-clinical duties and, depending on where you work, this could include things like keeping records, making beds, tidying up your work area, returning or cleaning the equipment used during a clinical activity. You will be able to address straightforward problems in your day to day work, reporting concerns and changes to the appropriate person in a timely manner .  HCSWs work in a range of healthcare settings and your team may include workers from both health and social care. You will report to a registered healthcare practitioner who will directly or indirectly supervise your work.


Candidates will cover these areas on their course:




  • Caring
  • Compassionate
  • Honest
  • Conscientious
  • Committed




  • Communication
  • Health intervention
  • Person centred care and support
  • Dementia, cognitive issues, mental health
  • Basic life support
  • Physiological measurements
  • Personal and people development
  • Health, safety and security
  • Duty of Care
  • Safeguarding
  • Infection prevention and control
  • Moving and handling
  • Equality and diversity




  • You will treat people with dignity
  • Respecting individual's diversity, beliefs, culture, values, needs, privacy and preferences
  • Show respect and empathy for those you work with
  • Have the courage to challenge areas of concern and work to best practice
  • Be adaptable, reliable and consistent
  • Show discretion
  • Show resilience and self-awareness






CALL US on 0114 281 5761 to apply today or download an application form here.