Sales Executive

 

Level 4 APPRENTICESHIP

 

Funding: £6,000 via Apprenticeship Levy or £300 via 5% Co-investment Funding for small businesses

Awarding Organisation: Various

Level: 4

Duration: Approx. 18 months

 

A Sales Executive is a sales person working in either the Business to Business or Business to Consumer markets with responsibility to sell a specific product line or service. They plan their sales activities, lead the end-to-end sales interaction with the customer and manage their sales internally within their organisation. They will be responsible for retaining and growing a number of existing customer accounts, and generating new business by contacting prospective customers, qualifying opportunities and bringing the sales process to a mutually acceptable close. Typically, a Sales Executive will deal with a single point of contact for each sale, and will present a pre-considered value proposition. The entire sales process may be completed during a single customer ‘conversation’, or over a series of interactions.  

 

A Sales Executive understands their organisation’s product(s) or service(s) in detail, and is an expert at analysing customer needs and creating solutions by selecting appropriate product(s) or service(s), linking their features and benefits to the customer’s requirements. A Sales Executive will develop customer relationships by establishing rapport and building trust and confidence in their own and their organisation’s capabilities through demonstration of detailed product knowledge, competitor knowledge and an understanding of the market in which they operate, and by ensuring a positive customer experience.

 

Candidates will cover these areas on their course:

 

Knowledge

 

  • Organisational knowledge
  • Product, service and sector knowledge
  • Market knowledge
  • Customer knowledge
  • Commercial and financial acumen
  • Digital knowledge

 

Skills

 

  • Sales planning and preparation
  • Customer engagement
  • Customer needs analysis
  • Propose and present solutions
  • Negotiate
  • Closing sales
  • Gathering intelligence
  • Time management
  • Collaboration and team-work
  • Customer experience management
  • Digital skills

 

Behaviours

 

  • Ethics and integrity
  • Proactivity
  • Self-discipline
  • Resilience and self-motivation
  • Continuous professional development

 

 

 

  

 

CALL US on 0114 281 5781 to apply today or download an application form here.